Confused? Your Questions Answered

We understand that you may have questions regarding which treatment would be right for you. Of course, the best way to find out is to call us and we will be happy to help. However, we hope this little guide will help clear a few things up. 

 

 

What should I wear during a session?

We advise patients to wear loose fitting clothes as every treatment will begin with a postural assessment and range of movement tests. So, it is best to bring a pair of shorts, and for ladies, a vest top or similar.
Sports massage works best directly on the skin therefore some degree of undress may be required during treatment, but we always have towels at the clinic to cover over the body parts that are not being treated.

Should I Feel Soreness or Pain During a Sports Massage?

It’s a myth that sports massage must be painful to be effective. Pain during a massage isn’t a sign that the sports massage is helping. In fact, pain can cause muscles to contract, making it harder for the massage therapist to ease tense areas.
Open communication with your therapist is key to a treatment that meets your needs. If you have an injury or chronically tight or painful areas, be sure that your therapist is aware of it before the start of the session. If the pressure is too intense, tell your therapist
immediately so they can use less pressure.

How many sessions will I need?

The number of treatment sessions which are needed can vary from person to person. Ideally, if you came in with specific injuries or complaint, you will have your first assessment and treatment on your first visit, then we would like to see you again in 1 or 2 weeks for a
follow up.
The Therapists will be able to give you an estimate of how many treatment sessions you will need to achieve your goal after your initial assessment.
Most our patients who are not injured visit us once a month in order to prevent injuries and keep the muscles relaxed.

Should I Feel Soreness or Pain During a SportsMassage?

It’s a myth that sports massage must be painful to be effective. Pain during a massage isn't a sign that the sports massage is helping. In fact, pain can cause muscles to contract making, it harder for the massage therapist to ease tense areas.

Open communication with your therapist is key to a treatment that meets your needs. If you have an injury or chronically tight or painful areas, be sure that your therapist is aware of it before the start of the session. If the pressure is too intense, tell your therapist immediately so they can use less pressure.

Is it best to exercise before of after having sports massage?

It is more beneficial to have a sports massage session  after exercise, to help your muscles relax and recover.

When should I not have sports massage or acupuncture?

You should not have treatment if you have a fever, cold/flu, or contagious skin infection. With other conditions, we may need to adapt our techniques or avoid an area completely.
With some conditions, such as cancer or certain heart conditions it is a good idea to get approval from your GP before receiving treatment

I Don't Do Sports Massage. Is it The Right Treatment For Me?

Sport Massage is for everyone! Our most common complaint is people with back aches, stiff neck and shoulders. Mainly caused by office-based jobs, driving long hours, sleep issues or stress.

Is acupuncture safe?

Yes, if performed by a fully qualified practitioner is it
completely safe. All needles are one use and disposed
of immediately after use.

But I`m scared of needles, will I feel them?

Acupuncture needles are much finer than the needles used for injections and blood tests, you will probable not feel them penetrating the skin and once they are in place, they are hardly noticeable.

How does acupuncture work?

The insertion of the needles produces natural chemicals in the body called endorphins, which help decrease your perception of pain. The overall goal of acupuncture is to reduce pain while increasing blood flow and stimulating muscles and nerves throughout the body.

Does acupuncture hurt?

No, it is not painful but can be mildly uncomfortable for clients already experiencing discomfort from an injury.

When should I not have sports massage or acupuncture?

You should not have treatment if you have a fever, cold/flu, or contagious skin infection. With other conditions, we may need to adapt our techniques or avoid an area completely.
With some conditions, such as cancer or certain heart conditions it is a good idea to get approval from your GP before receiving treatment

Can I pay by card?

Yes, we accept most credit and debit cards.

Where can I park?

We have a car park with designated spaces at the front of the building

Your Booking – Amendments and Cancellations

Something came up, how can I change my appointment date or time?

Your appointment confirmation email has an option to reschedule, just follow the link that was sent to your email when you made an appointment, or you can also call our clinic on 0116 367 7597 and we can help you find a new time that better suits you.

Do you have a cancelation Cancellation policy?

Yes, we do, if you need to cancel or amend your appointment, please give at least 24 hours’ notice so the space can be filled from my waiting list. All appointments canceled on the day of the appointment and no-show appointments will be considered a missed appointment and a full standard fee will be charged.

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